Welcome to the Forward Journey Caregiver Portal.
The purpose of this page is to provide a one-stop-shop for information and resources related to our program. Check out our calendar to see when we’re closed for holidays or in-service days and if we have upcoming events or fundraisers.
If you have an urgent need, please call our main number at 302-731-0301. The prompts on our voice system will ask if you wish to speak to someone at New Castle County or Kent County. If you know the extension, dial it at any time. There are additional prompts on the system for emergencies and for senior staff.
Handbook for Participants, Families, and Guardians
This handbook answers many questions caregivers have when a loved one is joining our program.
- What to expect from Forward Journey
- What we expect from caregivers
- When/what time is everything
- What should a participant wear
- What to eat
- What to bring
- What about doctor’s appointments
- What about illness
- What happens in the event of an emergency
Forms and Releases
- Individual Rights Review
- General Release of Information
- Permission for Medical Services
- Emergency Treatment Card
- DDDS Service Recipient Acknowledgement
- Respite Services Waiver
- Photo/Video/Name Release
- Paws for People Photo Release
Division of Developmental Disabilities Services (DDDS)
Call 302-836-2100 to get in touch with your Support Coordinator or ask general questions.
2540 Wrangle Hill Road, Bear, DE 19701
Office: (302) 836-2193 Fax: (302) 836-2642
Modivcare (formerly Logisticare)
Winter Weather Procedures
Forward Journey is set up with SnoWatch on the radio (WDEL 1150 AM, WDEL 101.7 FM, and WSTW 93.7 FM) and online (WDEL and WSTW). You can sign up for text alerts by going to these two links. On the station’s website, SnoWatch will show what schools and businesses are closed or delayed due to the weather. If you do not see Forward Journey/C.E.R.T.S. as being closed by 7:00 a.m. that means the program will be open for the day. Because the weather between counties can vary, there may be a day where one Forward Journey location is closed for the day and the other is not. Please be sure to listen/read carefully.
Suggestions & Questions
Want to provide feedback on our program? Need a recommendation on local resources? We’re here to listen and help. If you need urgent assistance, please call our main number at 302-731-0301.